1. Introduction
SnapIt Analytics ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website analytics service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name and email address (from Google OAuth)
- Google profile information
- Account preferences and settings
- Billing information (for paid plans)
2.2 Website Analytics Data
For websites you track, we collect:
- Page views and URL paths
- Referrer information
- User agent and browser information
- IP addresses (anonymized)
- Geographic location (country/region level)
- Device and screen resolution
- Session duration and bounce rates
- Custom events you define
2.3 Technical Data
- Log files and error reports
- API usage statistics
- Performance metrics
- Cookies and local storage
3. How We Use Your Information
3.1 Service Provision
- Provide website analytics and insights
- Generate reports and dashboards
- Process payments and manage subscriptions
- Provide customer support
3.2 Service Improvement
- Analyze usage patterns to improve our service
- Debug and fix technical issues
- Develop new features
- Ensure security and prevent fraud
3.3 Communication
- Send service-related notifications
- Provide product updates and announcements
- Respond to inquiries and support requests
4. Data Sharing and Disclosure
4.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Service Providers
We may share data with trusted service providers:
- Cloud hosting providers (AWS)
- Payment processors (Stripe)
- Authentication services (Google OAuth)
- Email service providers
4.3 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security threats
- Protect user safety
5. Data Security
We implement appropriate technical and organizational measures:
- Encryption in transit and at rest
- Access controls and authentication
- Regular security audits
- Secure coding practices
- Data backup and recovery procedures
6. Data Retention
| Data Type |
Retention Period |
Purpose |
| Account Information |
Until account deletion |
Account management |
| Analytics Data |
Based on your plan (30 days - 2 years) |
Reporting and insights |
| Log Files |
90 days |
Security and debugging |
| Billing Records |
7 years |
Legal compliance |
7. Your Rights
7.1 Access and Control
- Access: Request copies of your data
- Rectification: Correct inaccurate data
- Erasure: Delete your account and data
- Portability: Export your data
- Restriction: Limit processing of your data
7.2 Exercising Your Rights
To exercise these rights, contact us at support@snapitanalytics.com or use the settings in your account dashboard.
8. Cookies and Tracking
8.1 Our Use of Cookies
We use cookies and similar technologies for:
- Authentication and session management
- User preferences and settings
- Analytics and performance monitoring
- Security and fraud prevention
8.2 Website Tracking
Our tracking code on your websites:
- Collects anonymized visitor data
- Respects Do Not Track signals
- Allows opt-out mechanisms
- Complies with privacy regulations
9. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards including:
- Adequacy decisions by regulatory authorities
- Standard contractual clauses
- Certification schemes
- Binding corporate rules
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
11. Changes to This Policy
We may update this privacy policy periodically. During alpha testing, changes may occur more frequently. We will:
- Post updated policies on our website
- Notify you of material changes via email
- Indicate the effective date of changes
- Provide 30 days notice for significant changes
12. Contact Us
If you have questions about this privacy policy or our data practices:
- Email: privacy@snapitanalytics.com
- Support: support@snapitanalytics.com
- Contact Form: Available on our website
13. Regulatory Compliance
13.1 GDPR (European Union)
If you are in the EU, you have additional rights under GDPR including data portability and the right to object to processing.
13.2 CCPA (California)
California residents have rights to know what personal information we collect, delete personal information, and opt-out of sales (which we don't engage in).
This privacy policy is effective as of the date listed above and applies to all information collected by SnapIt Analytics.